How to change your community or strata manager

(It's easier than you think)

Changing your community or strata management company doesn’t have to be complicated. With the right guidance, the process is straightforward and well-structured.

Many owners and committees assume switching management companies is complex, time-consuming and difficult to navigate.

In practice, it’s typically a smooth process that can lead to improved communication, stronger support and a management approach better aligned to your community’s needs.

At Clublinks Communities, we make the transition simple and supportive, guiding you through every stage with a clear and proven five‑step process.

This information is general in nature and intended as a guide only. Legislative requirements for changing strata or community management companies vary by state and by scheme. Committees should confirm applicable requirements under their relevant state legislation and governing documents.

References to “strata” include bodies corporate, owners corporations, and community associations, as applicable across Australian states and territories.

The 5-step process

Our process makes the change even easier.

Step 1.

Review your current agreement terms

Step 2.

Obtain proposals from management providers

Step 3.

Call a General Meeting

Step 4.

Formalise the appointment

Step 5.

Seamless Transition and Handover

Step 1:
Review Your Current Agreement

The first step — and one of the most important — is to review your existing management agreement to understand key details such as:

  • Contract term and expiry date
  • Notice periods
  • Termination provisions

If your agreement is nearing expiry, the transition can proceed smoothly. If not, we will guide you through your available options based on your community’s specific circumstances.

Regardless of your situation, our team is here to help.

Step 2:
Obtain proposals from management providers

Next, you can begin obtaining proposals from strata or community management providers.

It’s important to find a company that aligns with your community’s needs, expectations and budget.

This may include:

  • Reviewing service inclusions
  • Understanding pricing structures
  • Speaking with potential providers
  • Comparing communication and service approach

Don’t be afraid to make a few calls before requesting a proposal to ensure the company(s) you are going to will be a good fit.  

At Clublinks, we pride ourselves on tailoring our management services to suit our clients’ individual wants and needs.  

Hot tips

Step 3: Call a general meeting

A general meeting must be held to formally consider and approve the appointment of a new management company.

At the meeting:

  • Discuss the reasons for the proposed change
  • Present the preferred provider
  • Vote on the relevant motions

If approved:

  • The current manager is formally notified in accordance with the agreement

  • The new management company is appointed

Our team can assist with preparing motions and guiding you through the process to ensure compliance with your state or territory requirements.

Want to have a free, no obligation chat? Contact our team now!

Step 4:
Time to formalise the appointment of your new management provider

This is where the fun begins! 

Once approved, the required documentation is completed to formalise the appointment of the new management company.

This typically includes executing a management agreement and confirming next steps for the transition.

At this stage, your community is set up to move forward with a new management approach aligned to your needs.

If you’ve chosen Clublinks Communities as your preferred option, we’ll make a start on step 5.

Step 5:
Seamless Transition and Handover

We coordinate a smooth and structured transition, including:

  • Collection and review of records and documentation
  • Financial handover
  • Onboarding your community into our systems
  • Communication with owners and residents
  • Meeting with the committee to confirm priorities

Our goal is to ensure minimal disruption and a seamless transition, so your community can move forward with confidence.

With Clublinks doing the heavy lifting and managing the transition, you can look ahead with confidence and enjoy watching your community truly shine bright.

What this means for your community

A well-managed transition provides an opportunity to improve how your community operates.

This can include:

  • More responsive communication
  • Improved financial visibility and reporting
  • Stronger compliance and governance support
  • A management approach aligned with your committee’s goals

Changing management is not just about resolving issues — it’s about ensuring your community is set up for long-term success.

Ready to explore your options?

If your committee is considering a change, our team is here to guide you through the process.

We make the transition simple, structured and fully supported from start to finish.

Contact us to discuss your community and how we can assist.

Talk to our
team today

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